Getting good client feedback is one of those things that so many web designers completely drop the ball on. They’ve often worked for years until they finally get it. “Wow, my clients are not designers like I am!”
Seems absurd but that’s how it its.
The majority of (often young) web designers expect their clients to simply understand “how design works”. After some years, most designers understand that they need to guide their clients on how they best give good feedback.
Why is it so important for designers to understand that they need good feedback? Because if you don’t, you risk the longevity of your agency. You also risk not being able to retain top talent because the clients you attract are simply not very interesting.
So you want to provide clear guidelines on how your clients can give the best possible feedback. Most importantly is to tell them what they should focus their feedback on. Tell them what webpage elements you want them to evaluate. If you’re in an exploratory phase maybe you only want them to comment on brand. It depends.
Let’s explore seven ways to ensure getting relevant client feedback: Read More
Onboarding. I bet the word pops up constantly in your social feeds. Onboarding is usually the different techniques that web apps and apps use to help their users get started. HR depts also uses the phrase. Typically referring to how they onboard new employees.
Web agencies have one moment when onboarding becomes very relevant. Onboarding new clients.
Optimizing the onboarding process of new clients can save up valuable time but few web agencies takes the time to automate it.
If you did a quick analyze of your process of onboarding new clients works I bet you come up with a list with 15 -20 steps.
Do you think you can automate the way you’re onboarding new clients? Maybe even free up some time while doing it? You betcha!
In this handy infographic we’re detailing the most important UX processes for any web project.
On this blog our idea is to publish content that helps modern web designers improve the way they run their web agencies. From running efficient design presentations to getting good client feedback (we even wrote a book on that subject).
Today, continuing in that spirit, we’re publishing a brand spanking new and free email course!
We’ve noticed that many small web businesses (freelancers and small web agencies) struggle with estimating project budgets.
The root of the problem is often failure to calculate a realistic hourly rate.
We sat down to put together a comprehensive email course. Four lessons showing you how to calculate your hourly rate.
In this course you will learn how to:
- Calculate your base salary.
- Calculate how many hours
- Calculate your breakeven rate
- Calculate your profit margin
Sign up for the free How To Calculate Your Hourly Rate Email Course here. It’s free, but we’d love you to share with others that you think would benefit from it. So please spread the word.
Sign up for the free “How To Calculate Your Hourly Rate”
Back in 2008 one of Mary Meekers more bold predictions in her famous yearly report was that the mobile web usage would surpass desktop by 2014. She was spot-on. Mobile web took over in January 2014 and we now spend almost three hours a day on our mobile devices. This has ushered in the era of the card ui.
We’ve only published content on the Juntoo blog for about five months but we’re already at 30 published articles. It seems as we’ve hit a nerve with the type of content we’ve been producing.
We’ve consciously published content that helps modern web designers with the more obscure parts of being a professional web designer. The things that are not very often discussed on other web design blogs. We’ve particularly focused on writing about design presentations, how to get good client feedback and methodologies for running an efficient web agency.
Blog posts are not always the best medium for in-depth articles so we sat down to put together a book that collects our best thoughts and ideas on how to present web design and get better client feedback. We believe anybody who makes a living designing for the web, or presenting designs to clients can benefit from it.
So, that’s that! Get How To Present Web Design and Get Better Client Feedback here. It’s free, but we’d love you to share with others that you think would benefit from it. So please spread the word.
Get How To Present Web Design & Get Better Client Feedback free
Have you ever made the mistake of sending an email with a finished design to a client and asked them what they think of it ? Am I correct in assuming that waiting for the answer was a somewhat dreadful experience?
The reason is, of course, that asking for feedback via email is an absolutely horrible way of getting any kind of reasonable feedback.
Getting a pdf file back full of vague comments and “ideas on improvements” is often directly soul crushing. It’s the worst part of being a web designer. Things can get even worse though. The client can outright reject your design and force you to start again.
On this blog we have talked extensively about how to avoid and minimise these problems. In this article we will extend on this and investigate that how you request feedback from your client and project stakeholders is very important. Read More
An common methodology in user-centered web design is the a combination of Personas and user stories. A Persona is basically a fictional user archetype. A model that is created from data. Data that should have been gathered by talking to real people.
A Persona typically tries to represent the characteristics you need to know about the “typical” user of a web design. All in order for you to make real and informed design decisions.
Personas works well in a situation where the user-base can easily be segmented into different types of users with different needs. The problem is, that is seldom the case.
Knowing the exact details about a user is somewhat useless if you don’t know what they actually want to do. With web design becoming more about designing product features and less about designing interactive brochures. Basing UX design on personas and user stories is a troublesome premise.
Many web design solutions are better defined by the job they do rather than the customers they serve. This is called the jobs-to-be-done methodology.
In this article we will show an alternative to Personas and user stories. At the same time we’ll investigate how you can use the jobs-to-be-done methodology in your web projects.
Chrome Extensions is probably a great reason as to why Chrome is now the world’s most popular browser. And for web designers Chrome extensions is now an important part of their toolset.
Here’s a list 20 awesome Chrome Extensions for web designers. We’ve probably missed a whole bunch so please add those in the comments!
What is is rapid prototyping? And how can is rapid prototyping applied to web design. Let’s first define what “traditional” UI prototyping is. UI prototyping is basically a way of using visuals to describe what words can’t. It shows the design and the programming of how a certain system should behave and look.
Rapid prototyping is the natural progression of “traditional” UI prototyping (duh…). It could be defined as taking an iterative approach to designing a UI.
It’s (in general terms) the process of rapidly sketching a desirable outcome of the UI of a webpage, web-app or mobile app. This process has clear benefits in that it during the process helps in reaching a level of validation from the future users of the system, from project stakeholders but also its designers.